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Status: Open
Tier: T0
Type: Contract
Location: Houston, Texas, United States of America
End Date: 02/28/2011
Our client is one of the largest energy and energy-related services providers with over 5 million residential and commercial relationships. They offer innovative solutions, price certainty, and the professional expertise necessary to help manage their energy costs. Continually seek talented people; they are dedicated to providing fresh thinking in an exciting, evolving industry that’s never been more relevant than in today’s global marketplace. Currently our client is looking for an experienced, highly motivated and analytical corporate professional who are able to work independently to complete a project on a tight deadline. The successful candidate will produce business documentation including maps/flows and desktop procedures, define business requirements, perform testing activities, and support project implementations.
Responsibilities:
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Create processes and all corresponding process documentation including process maps/flows, desktop procedures, version control, and business process management notation
• Proactively communicate and collaborate with internal customers to analyze information needs and functional requirements and deliver the appropriate documentation
• Serve as the liaison between the business units, technology teams and support teams
• Capture, verify and document functional and non-functional business requirements to support a change(s).
• Evaluate initiation requests submitted by business sponsors
• Ensure proposed changes are fully justified i.e. facilitating business units in preparing business cases for change. :
• Business requirements definition
• Create and develop test plans, cases and perform user acceptance testing as required for change initiatives
• Develop complete and accurate business models including process, data and organization (as applicable to individual project).
• Become involved throughout the whole development lifecycle of the change/project. This includes obtaining business acceptance after delivery and assisting in the transition from delivery to post implementation support
• Act as a technical lead in evaluating and recommending technology and application software acquisitions / changes.
• Accountable for the overall design of a specific application and/or the integration of a new application package.
• Provide quality assurance to project teams
• Monitor the compliance of contract programmers using services procedures and standards.
• Develop & implement tools and processes to extract and manipulate data from various systems including development of ad-hoc reports in order to solve operational issues and/or improve existing process.
• Support the business to achieve success on selling product relationship, growing market share, gaining operational efficiencies.
• Identify and implement policy and process improvements through enhancing existing policies or developing new ones.
• Other Business Analyst Duties as assigned
Additional Skills Required:
• 3-5 years relevant work experience
• Strong analytical skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements
• Business performance tracking & business case development
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Successfully engage in multiple initiatives simultaneously
• Project implementation experience in training, cutover procedure process/procedures documentation and post implementation validation and monitoring
• Project Development Life Cycle Methodology experience
• Experience in test case development and execution
• Electric Industry or commodity related experience preferred
• Credit Collection Functional experience and expertise a plus
• Proficient in Microsoft Office applications (i.e. Word, Excel, Visio)
• Preferred Electric industry or commodity related experience
• Texas or Deregulated expertise a plus
• Business requirement definition experience
Educational Requirements:
• Bachelor’s Degree in Computer Science, Engineering, Business or related fiel
We thank all applicants for applying, however only those chosen for interviews will be contacted.
No Agencies please.
Status: Open
Tier: T0
Type: Full Time
Location: Toronto, Ontario - GTA, Canada
Start Date: Immediately
Our client strives to empower business with devices that can offer the complete range of kiosk-style functionality, leveraging all of the power of modern computing, IT management practices, and software stabilizability, and without the rigidness, astronomical cost, or logistical complexity of traditional kiosk solutions.
Traditional computer-kiosk companies are narrowly focused on one thing -- the box. As an obvious result, these companies build elaborate enclosures comprised of fancy metal or generic cabinetry with no thought towards the computer part of the equation. Invariably, such solutions amount to a box with a shelf for a small computer inside.
Unlike such other companies, our client’s engineers created solutions tailored to consider both sides of the equation as a design objective. Computer and cabinet go hand-in-hand to ensure that neither compromises the other. After all, in the computer industry, the word "compromise" has many negative connotations. Our client believes in evaluating scenarios from start to finish -- cradle-to-grave, end-to-end. That's why they focus on reducing costs throughout the long life of the kiosk purchase -- not just the purchase price.
Responsibilities:
• Lead Prospecting: finding and researching sales leads, generating lists of prospects
• Contacting prospects, setting up sales meetings/demonstrations
• Traveling to and performing sales demonstrations at prospects’ locations
• Closing sales
• Collecting deposits from customers
• Completing all applicable order forms and documentation
• Market research and intelligence gathering (industry, competitor products), generating reports of the results
• Consulting with management on sales and marketing strategy/progress, customer feedback
Additional Skills Required:
• Previous kiosk sales experience
• Have use of a car for travel and transport of demonstration merchandise
• Have a valid Ontario driver’s license and insurance coverage
Be willing and able to safely and comfortably lift 65lbs of demonstration merchandise on a routine basis:
• from floor level to chest level
• in and out of cars
• on and off of desks
• in and out of shipping boxes
• on and off of carts
Educational Requirements:
• College/university Diploma from an accredited educational institution in Sales & Marketing, or related Technical field
OR
• Related industry experience
We thank all applicants for applying, however only those chosen for interviews will be contacted.
No Agencies please.
Status: Open
Tier: T0
Type: Contract
Location: Houston, Texas, United States of America
Start Date: Immediately
Waggware is a Burlington based IT consulting firm with a reputation for success. We work hard at pleasing our customers and developing quality applications. Our client is one of the largest energy and energy-related services providers with over 5 million residential and commercial relationships. They offer innovative solutions, price certainty, and the professional expertise necessary to help manage their energy costs. Continually seek talented people; they are dedicated to providing fresh thinking in an exciting, evolving industry that’s never been more relevant than in today’s global marketplace.
Responsibilities:
As a Junior Project Manager you are accountable for demonstrating a high level of project management expertise through successful execution of a platform consolidation project utilizing professional conduct and your PMP accreditation. You will be responsible for leading the project from scheduling; resourcing; development and implementation to validation and deployment.
The duties and responsibilities as the Senior Project Manager will also include, but are not limited to the following:
• Work with Sr. Project Managers to Lead project team and be accountable for team’s overall project success.
• Responsible for assigned projects, including management of scope, risk, resources, plan/timeline, deliverables.
• Help determine staffing needs for projects, and work with resource management and other project managers to coordinate assignment of staff to projects.
• Work with subcontractors and/or partners as subject matter experts in various technologies.
• Present to clients project methodologies and controls where required.
• Be detail oriented and use analytical and problem solving skills, including the ability to deal with situations where information is difficult to obtain, complex or ambiguous.
• Assess and plan development efforts.
• Monitor and adjust for project requirement changes accordingly.
• Ensure internal and external client escalation procedures are followed in a timely manner for prompt problem resolution on projects.
• Develop and maintain an understanding of client solutions.
• Participate, and/or lead, knowledge sharing activities.
• Work with and/or providing presentations to internal group/resources.
• Participate in Project Management team review of PM processes.
• Other Project Management duties as assigned.
Additional Skills Required:
• Minimum 2 years of Project Management experience focused on information technology solutions including software development, solution implementation, and/or system integration projects.
• PMP Certified a definite asset
• Member of the PMI
• Project experience with Microsoft Office and Microsoft Project.
• CIS or Billing Application System knowledge a definite asset
• Strong problem solving skills are a must
• Corporate professional who is able to lead a team, to complete a project on a tight deadline
• Experience working with an outsourced offshore team
• Outstanding written and verbal communication skills
• Ability to thrive in a fast-paced, detailed oriented environment
• Strong organizational skills and attention to detail
• Proficient in MS Office Suite, including Word, PowerPoint, Excel, Access and Outlook.
Educational Requirements:
Bachelor’s Degree in Computer Science, Engineering, Business or related field
We thank all applicants for applying, however only those chosen for interviews will be contacted.
No Agencies please.
Status: Open
Tier: T0
Type: Contract
Location: Toronto, Ontario - GTA, Canada
Start Date: Immediately
Our client is a fast-growing, fast-moving technology start-up in the social media space. Based on years of research, their product was developed to bring together the best of social networking and business engagement tools. The company attracts clients from all sectors including business, government, education as well as non-profit organizations.
Our client offers a flexible, casual working environment with young smart entrepreneurs in downtown Toronto. This is an excellent opportunity for an individual to work on a ground breaking product and help shape the future development of the product
Responsibilities:
The profile of this individual is recent grad with academic training in the field with 1-3 years experience with expert level front-end experience with Interface Design, HTML, CSS, Javascript, and JSP. Previous work experience working specifically with Model/View/Controller application architecture and demonstrated ability in the field. The application needs to be proficient with taking static Adobe Photoshop graphic files and building these into workable-cross-browser compatible interfaces.
Additional Skills Required:
Required Skills:
User Interface design using HTML, CSS, Javascript and JSP
Advanced proficiency with cross-browser/platforms (IE, Firefox, Safari, Google Chrome)
Graphic Design using Adobe Photoshop
Experience working specifically with Model/View/Controller application architecture
Nice To Haves:
Social media API integration, JQuery, Open Social, Facebook Application Development
Education:
Bachelor’s degree or Diploma in Computer Sciences/Computer Programming or related field
Educational Requirements:
Bachelors or Diploma in Computer Science or related field.
We thank all applicants for applying, however only those chosen for interviews will be contacted.
No Agencies please.
Status: On Hold
Tier: T0
Type: Full Time
Location: Mississauga, Ontario, Canada
Start Date: Immediately
Founded in 1992 our client develops and markets Customer Communication Management (CCM) solutions via a portfolio of business process outsourcing, information software, and professional services. These integrated solutions enable companies to compose, deliver, manage and process complex, high-volume, personalized information assets for maximizing the customer relationship management potential of each and every customer contact.
Customer Communication Management (CCM) is an evolving solution category that forms the foundation for effective inbound and outbound communication – the seamless integration of accurate data, personalized messaging, multi-channel delivery, settlement, customer care, and internal business processes.
Our client has over 600 customers across North America spanning the Utilities, Communications, Financial Services, Healthcare, Media and Manufacturing/Distribution industries. The product portfolio consists of e-billing and e-payment, EDI Processing, Document Production, Print, and Mail, Document Management, and Business Process Outsourcing.
Reporting to the Chief Technology Officer the Manager of Network Services Group will have broad ranging responsibilities supporting multiple teams.
Responsibilities:
• Design and implement new infrastructure and application integration services including third party links and data exchanges
• Plan, organize, direct, control and evaluate the operations of the Network Services Group
• Manage, maintain and enhance data centre and network infrastructure
• Consult with managers to establish policies concerned with the development, operation and maintenance of network services
• Analyze and evaluate network operation and maintenance services and make recommendations for improvement
• Own, manage and administer web, application and database servers as well as desktops
• Provide customer feedback according to SLA guidelines
• Be the primary owner of system availability. Monitor and take initiatives to maintain 99.9% system availability across system and application changes
• Coordinate efforts with other teams and monitor other team activities to identify and mitigate impact to Network Services proactively
• Participate in required training
• Assign tasks to team members and monitor execution
Additional Skills Required:
• Demonstrated knowledge and experience in Networking peripherals/ topology /protocols/ security, as well as network infrastructure building
• 6+ years experience as a Senior System/Network Administrator, or related technical experience
• 3+ years experience managing a team of technical and support professionals
• Strong knowledge of Windows server platforms including Windows Server 2003, IIS and SQL Server 2005
• Strong knowledge of Cisco portfolio of networking and security solutions
• Demonstrate experience with compliance and regulatory programs
• Must work well under pressure, be flexible, and meet deadlines
• Excellent time management and organizational skills
• Strong interpersonal and communication skills, written and verbal
• Excellent problem solving and analytical abilities
• Demonstrate high level of technical capability. Acquire technologies and techniques at a rapid pace
• MUST possess strong leadership qualities
Educational Requirements:
• Certification/Degree or equivalent Experience in Computer Information Systems
• Industry Certification preferred
We thank all applicants for applying, however only those chosen for interviews will be contacted.
No Agencies please.
Status: Open
Tier: T0
Type: Full Time
Location: Houston, Texas, United States of America
Start Date: Immediately
Our client is one of the largest energy and energy-related services providers with over 5 million residential and commercial relationships. They offer innovative solutions, price certainty, and the professional expertise necessary to help manage their energy costs. Continually seek talented people; they are dedicated to providing fresh thinking in an exciting, evolving industry that’s never been more relevant than in today’s global marketplace. Currently our client is looking for an experienced, highly motivated and analytical corporate professional who will be responsible for supporting the current billing application. Strong problem solving and de-bugging skills are a must. Applicants must also have excellent written and verbal communication skills.
Responsibilities:
• Maintain, support, troubleshoot, resolve, and repair issues within existing tools independently or with minimal assistance. Resolve more complex, less defined issues. Able to work to identify scope of issues and recommend best practices to prevent further occurrences.
• Works independently in troubleshooting and providing solutions to unresolved hardware and software problems through trouble-ticket system
• Evaluates and recommends changes to support procedures as part of an ongoing improvement effort.; recommends hardware/software enhancements to increase productivity
• Collaborate with team members in the development, implementation and updates of operations standards for all network management solutions and processes.
• Participate in testing of new tools; provide appropriate feedback for tool improvement.
• Work with internal customers to gather requirements and understand goals.
• Maintain a support log and manage prioritization of issues and requests through regular communication with business users
• Provides functional guidance, advice, and/or training to less experienced support employees.
• Maintain devices in various network management applications.
• Ensure documentation of supported systems is current.
• Other duties as assigned
Additional Skills Required:
• Extensive experience supporting large enterprise systems
• UNIX experience – must be comfortable working on a UNIX platform
• Advanced understanding of Java and Oracle technologies
• Strong knowledge of Billing Systems
• MS Office Suite, including Word, Excel, Access and Outlook
• Interpersonal skills and the ability to communicate technically, both written and verbal
• Ability to multi-task, meet deadlines and ask for help as necessary
• Strong organizational and analytical skills
• Knowledge of Peace Energy version 8 is a definite asset
• Energy industry experience is preferred
Educational Requirements:
• Bachelors Degree or College Diploma from an accredited educational institution in Computer Sciences or related field
We thank all applicants for applying, however only those chosen for interviews will be contacted.
No Agencies please.
Status: Open
Tier: T0
Type: Contract
Location: Houston, Texas, United States of America
Start Date: Immediately
End Date: 09/30/2010
Our client is one of the largest energy and energy-related services providers with over 5 million residential and commercial relationships. They offer innovative solutions, price certainty, and the professional expertise necessary to help manage their energy costs. Continually seek talented people; they are dedicated to providing fresh thinking in an exciting, evolving industry that’s never been more relevant than in today’s global marketplace. Currently our client is looking for an experienced, highly motivated and analytical corporate professional who will be responsible for defining and implementing software test guidelines and standards, analyzing business, technical and functional requirements, transferring them into supporting test plans and executing those test plans adhering to software test guidelines and standards. The chosen applicant will participate as a project team member with Business Analysts, Developers and Business Partners.
Responsibilities:
• Design, develop, implement and maintain software test cases and test plans to evaluate software functionality, performance and defects.
• Manage and administer testing environments.
• Coordinate software testing work schedules/requirements/issues with other groups, including project managers, business analysts and software development teams (both local and remote).
• Works with developers, analysts and business partners on problem areas to define pertinent specifications for applications testing.
• Define and create test scripts and ensure complete testing of applications.
• Plan and deliver testing by reading specifications, creating test matrices, writing test plans, set-up of test data, define test cases and develop test scripts.
• Report and track defects by providing reproducible test cases and work with other team members to document and close issues.
• Review functional specifications and design documents.
• Work in a fast-paced, team-oriented, dynamic environment, under aggressive deadlines.
• Follow up with user and systems groups to address problems and complex issues.
• Serves as a technical, subject matter resource for testing, systems and business line staff.
• Participates in and/or conducts training, meetings and report preparation.
• Performs requirements analysis to develop or modify moderately complex software applications. Documents to standards the functional requirements, use cases and any other requirements documents, process flows and screen prints.
• May assist QA manager in establishing new processes, documentation templates, etc. for the QA team.
Additional Skills Required:
• Minimum 5 years Sr. Quality Assurance experience on med to large scale projects
• Minimum 2 years experience in SQA working on Microsoft or UNIX platforms or Oracle applications environment
• Experience in writing and implementing test plans
• Solid understanding of SQA project involvement, software application development life cycle and methodologies
• Solid skills in use cases and other requirement documents and tools
• Interpersonal skills and the ability to communicate technically, both written and verbal
• Ability to multi-task, meet deadlines and ask for help as necessary
• Intermediate in database understanding, MS Word, Excel, SQL experience
• Working knowledge of at least 1 testing tool used in Quality Assurance
• Ability to design and implement software functional tests for both feature and system level
• Some QA expertise in at least two programming platforms
• Solid expertise in each of the major testing types comprising a test cycle including functional, integration, regression and system testing and error handling
• Strong organizational and analytical skills
• Energy industry experience is preferred
• Experience with relational databases and query tools is a plus
Educational Requirements:
• Bachelor’s degree or college/university program certificate from an accredited educational institution in Computer Sciences or related field
We thank all applicants for applying, however only those chosen for interviews will be contacted.
No Agencies please.
Status: Open
Tier: T0
Type: Full Time
Location: Houston, Texas, United States of America
Our client is one of the largest energy and energy-related services providers with over 5 million residential and commercial relationships. They offer innovative solutions, price certainty, and the professional expertise necessary to help manage their energy costs. Continually seek talented people; they are dedicated to providing fresh thinking in an exciting, evolving industry that’s never been more relevant than in today’s global marketplace. Currently our client is looking for experienced corporate professionals who are able to work independently to complete a project on a tight deadline. Ideal candidates will have pride in quality workmanship, with attention to detail. The successful applicant will be responsible for maintaining a secure and highly available application environment used by the Mass Markets line of business. The individual will perform systems management functions for those applications by working closely with other individuals responsible for the technical environment.
Responsibilities:
Production Support provides software support for a portfolio of business-enabling applications used across multiple platforms, within a framework of established operations procedures. As a member of this team, the Senior Analyst will share responsibility for supporting a related group of applications within the overall portfolio. Accountabilities will also include but are not limited to the following:
• Maintaining the production environment
• Maintaining integrity of disaster recovery application environments
• Monitoring processes and responding to system alarms
• Participating in a 24 hour on-call rotation in support of the end user community, as determined by the application’s availability requirements
• Troubleshooting and maintenance of data, interfaces and communications links as necessary to restore operational availability
• Coordinating use of internal and external resources for solving more complex issues affecting the supported applications
• Supporting or initiating root cause analysis of incidents and recommending changes and/or enhancements at the application level to management, clients, and other support applications
• User administration at the application level, where required
• Running manual and backend jobs, where as required
• Management of batch scheduling
• Coordinating production changes, including patched and system updates
• Vendor coordination for maintenance and incident response
• Maintaining a support log and managing prioritization of issues and requests through regular communication with business users
• Periodic review of support requirements with business users
• Performance monitoring and management of application performance characteristics
• System administration – monitoring and scheduling
• Environment management
• Establishing and adhering to protocols and standards
Additional Skills Required:
• Minimum of 3 to 5 years experience in an Analyst role
• Solid Java/J2EE Programming knowledge
• Excellent interpersonal skills and a history of providing quality customer service
• Excellent analytical skills and problem solving capabilities
• Strong Technical Writing experience
• Works well under pressure to meet specific timelines in a multi-tasking environment
• Knowledge of system utilities, testing methods and software resolution
• Strong verbal and written communication skills and ability to work with internal and external stakeholders
• Technical expertise and/or familiarity with Perl, UNIX shell scripting, XML, and secure FTP
• Experience with database programming languages, e.g. PL/SQL or T-SQL is an asset
• Familiarity with the retail electricity and gas industries is an asset.
In addition to the above technical requirements, the selected candidate will also have experience working in a fast paced corporate environment with the ability to work independently as well as part of a team.
Educational Requirements:
• University degree or diploma in Computer Science, Computer Engineering or related
We thank all applicants for applying, however only those chosen for interviews will be contacted.
No Agencies please.
Status: Open
Tier: T0
Type: Contract
Location: Houston, Texas, United States of America
Start Date: Immediately
End Date: 02/28/2011
Waggware is a Burlington based IT consulting firm with a reputation for success. We work hard at pleasing our customers and developing quality applications. Our client is one of the largest energy and energy-related services providers with over 5 million residential and commercial relationships. They offer innovative solutions, price certainty, and the professional expertise necessary to help manage their energy costs. Continually seek talented people; they are dedicated to providing fresh thinking in an exciting, evolving industry that’s never been more relevant than in today’s global marketplace.
Responsibilities:
As a Senior Project Manager you are accountable for demonstrating a high level of project management expertise through successful execution of a platform consolidation project utilizing professional conduct and your PMP accreditation. You will be responsible for leading the project from scheduling; resourcing; development and implementation to validation and deployment.
The duties and responsibilities as the Senior Project Manager will also include, but are not limited to the following:
• Lead project team and be accountable for team’s overall project success.
• Responsible for assigned projects, including management of scope, budget, risk, resources, plan/timeline, deliverables.
• Determine staffing needs for projects, and work with resource management and other project managers to coordinate assignment of staff to projects.
• Work with subcontractors and/or partners as subject matter experts in various technologies.
• Present to clients project methodologies and controls where required.
• Be detail oriented and use analytical and problem solving skills, including the ability to deal with situations where information is difficult to obtain, complex or ambiguous.
• Assess and plan development efforts.
• Monitor and adjust for project requirement changes accordingly.
• Ensure internal and external client escalation procedures are followed in a timely manner for prompt problem resolution on projects.
• Develop and maintain an understanding of client solutions.
• Participate, and/or lead, knowledge sharing activities.
• Work with and/or providing presentations to internal group/resources.
• Participate in Project Management team review of PM processes.
• Other Project Management duties as assigned.
Additional Skills Required:
• Minimum 5 years of Project Management experience focused on information technology solutions including software development, solution implementation, infrastructure planning and system integration projects.
• PMP Certified
• Member of the PMI
• MUST have experience with credit systems, credit engines, credit collections and/or bad debt
• Project experience with Microsoft Office and Microsoft Project.
• Deep vertical industry knowledge in one or more of the following: Retail Energy, Merger and Acquisition projects.
• CIS or Billing Application System knowledge
• Strong problem solving skills are a must
• Experienced corporate professional who is able to lead a team, to complete a project on a tight deadline
• Experience working with an outsourced offshore team
• Outstanding written and verbal communication skills
• Ability to thrive in a fast-paced, detailed oriented environment
• Strong organizational skills and attention to detail
• Proficient in MS Office Suite, including Word, PowerPoint, Excel, Access and Outlook.
Educational Requirements:
Bachelor’s Degree in Computer Science, Engineering, Business or related field
We thank all applicants for applying, however only those chosen for interviews will be contacted.
No Agencies please.
Status: Open
Tier: T0
Type: Contract
Location: Houston, Texas, United States of America
Start Date: Immediately
Waggware is a Burlington based IT consulting firm with a reputation for success. We work hard at pleasing our customers and developing quality applications. Our client is one of the largest energy and energy-related services providers with over 5 million residential and commercial relationships. They offer innovative solutions, price certainty, and the professional expertise necessary to help manage their energy costs. Continually seek talented people; they are dedicated to providing fresh thinking in an exciting, evolving industry that’s never been more relevant than in today’s global marketplace.
Responsibilities:
As a Senior Project Manager you are accountable for demonstrating a high level of project management expertise through successful execution of a platform consolidation project utilizing professional conduct and your PMP accreditation. You will be responsible for leading the project from scheduling; resourcing; development and implementation to validation and deployment.
The duties and responsibilities as the Senior Project Manager will also include, but are not limited to the following:
• Lead project team and be accountable for team’s overall project success.
• Responsible for assigned projects, including management of scope, budget, risk, resources, plan/timeline, deliverables.
• Determine staffing needs for projects, and work with resource management and other project managers to coordinate assignment of staff to projects.
• Work with subcontractors and/or partners as subject matter experts in various technologies.
• Present to clients project methodologies and controls where required.
• Be detail oriented and use analytical and problem solving skills, including the ability to deal with situations where information is difficult to obtain, complex or ambiguous.
• Assess and plan development efforts.
• Monitor and adjust for project requirement changes accordingly.
• Ensure internal and external client escalation procedures are followed in a timely manner for prompt problem resolution on projects.
• Develop and maintain an understanding of client solutions.
• Participate, and/or lead, knowledge sharing activities.
• Work with and/or providing presentations to internal group/resources.
• Participate in Project Management team review of PM processes.
• Other Project Management duties as assigned.
Additional Skills Required:
• Minimum 5 years of Project Management experience focused on information technology solutions including software development, solution implementation, infrastructure planning and system integration projects.
• PMP Certified
• Member of the PMI
• Project experience with Microsoft Office and Microsoft Project.
• Deep vertical industry knowledge in one or more of the following: Retail Energy, Merger and Acquisition projects, Platform Consolidation.
• CIS or Billing Application System knowledge a definite asset
• Strong problem solving skills are a must
• Experienced corporate professional who is able to lead a team, to complete a project on a tight deadline
• Experience working with an outsourced offshore team
• Outstanding written and verbal communication skills
• Ability to thrive in a fast-paced, detailed oriented environment
• Strong organizational skills and attention to detail
• Proficient in MS Office Suite, including Word, PowerPoint, Excel, Access and Outlook.
Educational Requirements:
Bachelor’s Degree in Computer Science, Engineering, Business or related field
We thank all applicants for applying, however only those chosen for interviews will be contacted.
No Agencies please.
Status: Open
Tier: T0
Type: Contract
Location: Milton, ON, Ontario, Canada
Start Date: Immediately
Our client is a web development and internet consulting company specializing in web site strategy and consulting, web site design and programming and premium web site hosting. Equipped with a team of dedicated professionals and a passion to learn, they are a leading developer of internet based solutions and advocates for social justice. Currently they are looking for a passionate, dedicated and artistic individual to join their team as a Technical Support/Programmer Specialist. Working in a small team oriented startup; this role will be split between technical support for client base and programming. Primary duties require this individual to provide support to online clients. In addition to help desk, the ideal candidate will be available to assist in programming on other projects.
The split in job duties is as follows:
70% Help Desk
20% Programming
10% Creative
This contract is for 3 months at 30 hours per week.
NOTE: As a contract position you must be Incorporated to apply.
Responsibilities:
• Maintain, support, troubleshoot, resolve, and repair issues within existing tools.. Able to work to identify scope of issues and recommend best practices to prevent further occurrences.
• Troubleshoot and provide solutions to unresolved software problems
• Evaluate and recommend changes to support procedures as part of an ongoing improvement effort.
• Collaborate with team members in the development, implementation and updates of operations standards for all network management solutions and processes.
• Assist in programming on new upcoming projects
• Work with customers to gather requirements and understand goals.
• Maintain a support log and manage prioritization of issues and requests through regular communication with business users
• Ensure documentation of supported systems is current
• Other duties as assigned.
Additional Skills Required:
• Experience in HTML and CSS technologies
• Strong understanding of Java Scripts and AJAX
• Interpersonal skills and the ability to communicate technically, both written and verbal
• Ability to multi-task, meet deadlines and ask for help as necessary
• Strong organizational and analytical skills
• Experience with PHP is a definite asset
Educational Requirements:
• Bachelor’s degree or college/university program certificate from an accredited educational institution in Computer Sciences or related field
We thank all applicants for applying, however only those chosen for interviews will be contacted.
No Agencies please.
Waggware does not currently have any open professional positions. Please check back again soon.