Customer Life Cycle Solutions Map Customer Life Cycle Solutions Customer Information Systems Meter Data Management Bill Print Production & Mail E-Billing and Services In-Bound Payments

Customer Life Cycle Solutions


Utility companies are facing new pressures and challenges to bring their obsolescent technology systems forward to meet the demands of the smart grid evolution. Waggware's Customer Life Cycle Solutions respond to these challenges providing a complete and comprehensive end-to-end product that equips utilities with the tools they need to stay competitive and meet their customer demands for new services and billing transparency. Our suite of solutions covers the full meter-to-cash spectrum:

Our products and services enable Utility companies to achieve a high level of flexibility and scalability while reducing costs by adopting a configuration over coding design. Waggware’s solutions are offered “a la carte” and can be customized to address your Utility’s specific requirements.

We've designed the Customer Life Cycle Solution to easily scale for future implementations and integrations including optimizing credit and collections, enhancing call center efficiency, and adaptation to constantly changing regulatory, competitive and business requirements. Waggware provides Utilities with a “one stop shop”, panoptic meter-to-cash solution backed by proven integration and industry expertise.

Contact us today to to discuss how we can help equip your utility to meet the challenges of the smart grid evolution.

Customer Information Systems

Customer
Information Systems

Respond swiftly to customer demand & operate more profitably.

Meter Data Management

Meter Data
Management

Leverage meter data and improve customer service offerings with an effective MDM solution.

System Integration Services

System Integration
Services

Tap into the proven expertise that our professional services consultants can provide.