Waggware will once again be participating in one of the largest Energy and Utility industry Customer Service conferences in the world, CS Week.  Scheduled from May 1-4th in Dallas/Ft. Worth, Texas this year's conference will feature over 60 workshops focused on the industry’s core i... [More]

“EnerCare .” an Ontario, Canada based water heater and HVAC rental and sub-metering company, has selected Waggware and Oracle Utilities Customer Care & Billing (CC&B) to consolidate multiple billing platforms onto one technology platform in an effort to reduce overall costs, improve data visibility across the enterprise and improve the end user experience through enhanced system functionality. [More]

Waggware is pleased to announce it has recently added, Harry Smith, Senior Project Director to its firm.  After working closely with Waggware on various projects over the years Harry Smith has joined Waggware full time to lead our CIS Delivery Program and Center of Excellence.   ... [More]

Waggware is pleased to participate once again at CS Week 35 in Orlando, FL from May 23 - 26 the premier conference that aims to expand excellence in customer service. Plan to stop by booth number 1024 to learn more about how Waggware has assisted some of North America's largest utilities ... [More]

Customer Information System Installations are costly, disruptive and enormously complex. End to end CIS replacement is a multi-million dollar, multi-year investment. A Utility's decision to replace or retool is not an easy one. Waggware will be participating and exploring options, opportun... [More]

Smart Energy Canada 2011 is coming to Toronto February 13-15 featuring insights and intelligence on how the green energy movement is changing the role of traditional power companies in Canada. The event will provide utilities and solution providers with an outstanding forum to truly demonstrate h... [More]

Waggware is committed to developing in-depth expertise and excellence in delivering the suite of Oracle Utilities solutions including Customer Care and Billing, Lodestar and Siebel.  As part of this committment Waggware will be attending and participating at Oracle Open World 2010 to be held ... [More]

Oracle Recognizes Waggware for Expertise in delivering, implementing and integrating Customer Care & Billing BURLINGTON, Ontario, Canada ( July 27, 2010) – Waggware today announced it had achieved Gold level Partner Status in the Oracle Partner Network (OPN) Specialized program.&nbs... [More]