“EnerCare .” an Ontario, Canada based water heater and HVAC rental and sub-metering company, has selected Waggware and Oracle Utilities Customer Care & Billing (CC&B) to consolidate multiple billing platforms onto one technology platform in an effort to reduce overall costs, improve data visibility across the enterprise and improve the end user experience through enhanced system functionality. [More]

Waggware is pleased to announce it has recently added, Harry Smith, Senior Project Director to its firm.  After working closely with Waggware on various projects over the years Harry Smith has joined Waggware full time to lead our CIS Delivery Program and Center of Excellence.   ... [More]

Waggware is once again participating in CS Week 35 in Orlando, Florida from May 23-26.  This will be Waggware’s 4th year hosting a booth at the premier educational event for the Energy and Utility industries including cooperative and municipal management.  Covering key topics such ... [More]

This week I attended along with 34 other Utility professionals the EUCI CIS Conference with a theme "To Revive or Rebuild?" in Chicago.  This small intimate group enabled lively discussions and generated thoughtful insights into unique challenges of building a business case for chan... [More]

Waggware is pleased to participate once again at CS Week 35 in Orlando, FL from May 23 - 26 the premier conference that aims to expand excellence in customer service. Plan to stop by booth number 1024 to learn more about how Waggware has assisted some of North America's largest utilities ... [More]

Smart Energy Canada 2011 is coming to Toronto February 13-15 featuring insights and intelligence on how the green energy movement is changing the role of traditional power companies in Canada. The event will provide utilities and solution providers with an outstanding forum to truly demonstrate h... [More]

Oracle Recognizes Waggware for Expertise in delivering, implementing and integrating Customer Care & Billing BURLINGTON, Ontario, Canada ( July 27, 2010) – Waggware today announced it had achieved Gold level Partner Status in the Oracle Partner Network (OPN) Specialized program.&nbs... [More]

The flurry of activity at this years CS Week conference and tradeshow is well underway in Washington DC.  A common topic for discussion at the event is how do you improve the credit and collection process in today's economy.    After attending several collection optim... [More]