About Waggware
Founded in 2000 Waggware has grown into an organization with over 70 employees & consultants
by focusing on providing access to the very best technology, talent, tools and methodologies
for our customers. Today Waggware provides a complete suite of solutions to the Utility and
Energy sectors including Customer Information Systems, Meter Data Management Systems,
Billing Solutions and the expertise to implement, integrate and support them.
With clients in both regulated and de-regulated markets we have the specialization, experience
and innovation needed to optimize the meter to cash process and transform your customer
relationships.
Professional Services
Helping Utilities become more efficient, flexible and responsive is an important part of
what we do. We offer CIS professional services such as business process reviews, solution
design, and implementation of new CIS systems. Our proven methodologies and experienced
group of consultants will help reduce the risk of your project with proven techniques, and
proprietary tools designed to automate and streamline the implementation or upgrade process.
Managed Services
We have taken the challenge out of finding reliable and knowledgeable support for your CIS,
Billing or CRM environment. Our highly skilled functional and technical teams are ready to
provide as much or as little support as your company needs. Services range from
implementation, custom application development, help desk, outsourced bill print, mail
services, and payment processing.
Our Purpose
We help Utilities achieve their strategic objectives by providing best of breed, scalable
technology solutions and expertise in the meter to cash process to meet the demands of the
smart grid evolution for today and the future.
Our Mission
We fulfill our purpose to our customers in the following ways:
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Serve the evolving Energy and Utility industry with excellence and value in all we do.
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Foster a commitment towards innovation and thought leadership.
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Operate with integrity and sustain a financially strong company that rewards its employees.
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Foster long term partnerships that offer tangible value through a consultative relationship
approach.
Our Strategy - Create the future
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We will continue to expand our network of specialized technology experts to maintain our
position as a trusted, go-to consultancy for IT resource requirements.
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We will harness new technologies to offer the very best solutions to strengthen, optimize
and strategically position our customer’s operations.
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We will continually anticipate our customers’ needs and design products and services to
exceed their expectations.
Management Team